Audit

Hire external auditors to ensure that your operations and business strategy are being carried out properly.

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Companies thattrust Mister O.

Companies trust Mister O.

Through auditing, you ensure the quality of the company’s processes:

Use of the Trademark and Services

Find out if your former franchisees are using the brand or selling your franchise’s services without authorization.

Processes and Customer Service

Make sure your employees follow procedures in accordance with the rules and do not offer services on the side.

Products and Communication at the Point of Sale

Please verify that your products and promotional materials are displayed at the point of sale in accordance with the commercial contracts.

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See how far we've come

More than 3 million

successful evaluations

2,500 cities across the country

with active searches

Nationwide Reach

Audit Options

On-site audit

The auditor visits the site to assess whether a construction project, service, or action at the point of sale has been carried out correctly.

Voice call

The auditor evaluates the employee's conduct and customer service over the phone.

Online audit

The auditor evaluates customer service on a digital channel: wait times and employee behavior.

Photo audit

The auditor takes photographs of the issues identified during the audit.

Recorded audit

It is possible to record the customer service process conducted over a telephone line.

Video audit

The auditor records a video of their evaluation or in-person service experience.

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What should be evaluated at
during anaudit at
?

Quality Standards

Verify the implementation of any process that affects the quality of your products and services.

Health and Safety

Make sure that your company’s health and safety standards are being followed at all its locations.

Point of Sale

Find out if your products and marketing materials are displayed properly at the point of sale.

Use of the Trademark

Check to see if your former franchisees are using the brand or selling your franchise’s services without authorization.

Construction Projects

Ensure that all locations in your company or franchise meet the required quality standards.

Cashier's Closing

Make sure your employees are closing the cash register correctly.

Inventory

Find out if inventory verification and updating procedures are performed regularly.

Ensure the implementationof your strategy at
.

Grow with quality.

Request a quote and boost your business!

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See how we support your business

How do you view the audit reports?

Online access to data and reports. View them anytime, anywhere;

Custom dashboard with charts that make it easier to analyze data;

Store rankings and filters by region or store size;

In-depth data visualization using the drill-down feature;

Data Security. Platform certified under the ISO/IEC 27001 standard.

Online access to data and reports. View them anytime, anywhere;

Custom dashboard with charts that make it easier to analyze data;

Statistical analysis of the respondents;

In-depth data visualization using the drill-down feature;

Data Security. Platform certified under the ISO/IEC 27001 standard.

What Sets Our Audit Apart

Qualified Information

We follow a rigorous auditor selection process.

Quality Control

We have developed a proprietary triple-check system for reports.

Proven Excellence

We have clients who have received awards for excellence in customer service across various industries.

Prompt Service

We offer the fastest and most personalized service on the market.

Ensure the quality of your business with an audit!