Case Study: Franchise Increases Enrollment Sign-ups by Up to 150%

Do you want to know if it's worth investing in Mystery Shopping?

So, watch the following video featuring a testimonial from Hemerson Feltrim of Happy, an educational franchise network.

As Happy’s operations manager, Hemerson is responsible for managing relationships with franchise schools, which involves both sales and customer service.

In his statement to Mister O., he explains how the Mystery Shopper project helped increase enrollment at franchise locations by up to 150%. 

And much more!

Mystery Shopping as a Solution to Boost Sales

In the excerpt below, Hemerson explains why he hired a mystery shopper service. He also discusses the initial results obtained shortly after the first round of surveys was conducted.

If you also want to improve your customer experience and business results, check out the testimonial below. 👇🏼

If you want to learn all about Happy’s successful partnership with Mister O., check out the full video on our YouTube channel.

Want to learn more about mystery shopping at schools? Check this out

Want to know how mystery shopping can help you improve your management skills?

We have a few suggestions.

First of all, this article will help you understand everything a mystery shopper might evaluate at a school. You’ll see how we conduct a comprehensive assessment of the services your school offers.

Second, we recommend this article on the main customer complaints in the education sector, according to Reclame Aqui.

Expertise in mystery shopping in education

Finally, when it comes to investing in research, nothing demonstrates the stakes better than successful examples.

So, we’re sharing some of our research expertise in the field of education.

Since its founding, Mister O. has always operated in the education sector. In fact, one of our first clients was an educational center focused on vocational courses, CETEP Ensino. 

Since then, we have carried out major projects for language schools—such as the Rockfeller Language Center and Cultura Inglesa franchise networks. 

By the way, some of our clients have been recognized by the ABF for their excellence in franchising.

In addition, we serve Brazil’s largest K-12 education group, Eleva Educação.

So, if you want to ensure the success of your project, don’t hesitate to contact us with any questions or to request a quote. 

After all, we want to be partners in your success, too! 😉